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Terms and conditions

1. Introduction

  • These Terms and Conditions govern your use of our website and services. By accessing or using our services, you agree to be bound by these Terms and Conditions.

2. Pricing Plan Selection

  • You can browse through our available pricing plans and choose one that aligns with your website needs and budget.
  • Each plan provides details on the features and services included. Ensure you select a plan that suits your requirements.
  • The provided prices include testing the website in the most recent Chrome browser on a computer with Windows 11.
  • The compatibility/correct operation of the website covers the specified browser in the given configuration.

3. Payment Processing

  • Once you select a pricing plan, you will proceed to make the payment securely through our platform.
  • Payments are processed through secure gateways, and you will receive a confirmation upon successful transaction.
  • Payment for services is due at the time of order.

4. Detailed Questionnaire

  • After payment confirmation, you will be prompted to fill out a comprehensive questionnaire covering your preferences regarding website design, content, functionality, and specific requirements.
  • It is your responsibility to provide accurate and complete information to ensure the best outcome for your project.

5. Custom Website Development

  • Our team of developers and designers will begin work promptly using the information provided in the questionnaire.
  • We strive to meet your specifications and deliver a website that meets your expectations.
  • The provided prices include a one-time posting of materials submitted by the client.
  • Any changes are subject to additional charges (billed by the hour).

6. Timely Delivery

  • We aim to deliver your completed website within seven days or less.
  • If you are not satisfied with the result, we offer a money-back guarantee.

7. External Services Integration

  • During the creation of the website, external services can be integrated, depending on the ordered version of the website, such as Google Maps, Google reCAPTCHA, or others.
  • We do not guarantee their correct functioning. These solutions can be replaced with paid equivalents with a guarantee provided by the solution provider.
  • The costs of implementation and licenses for such solutions are determined individually.
  • We do not assume responsibility for the performance or reliability of third-party services integrated into the website.
  • Any issues or discrepancies arising from the use of these services should be addressed directly with the respective service providers.

8. Use of Services

  • Our services are intended for lawful purposes only.
  • You agree not to use our services for any illegal or unauthorized activities.

9. Intellectual Property

  • All content, design, and graphics created by WebGleam.com are the property of the company until full payment for the first month (monthly payment) or year (yearly payment) is received.
  • Upon full payment, ownership of the final website will be transferred to you.

10. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages resulting from your use of our services.
  • Our total liability is limited to the amount paid for the services.

11. Refund Policy

  • We offer a money-back guarantee if you are not satisfied with the final website.
  • Requests for refunds must be made within 14 days of website delivery.
  • Refunds will be processed within 30 days of approval.
  • It is possible to cancel the service, and the refund amount for the client depends on the time spent on the work for that order.

12. Amendments

  • We reserve the right to amend these Terms and Conditions at any time.
  • Any changes will be posted on our website, and continued use of our services indicates acceptance of the new terms.

13. Governing Law

  • These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

14. Contact Us

  • If you have any questions or concerns about these Terms and Conditions, please contact us at [email protected]


  • By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.